BernCo Announces New Health Order Changes


ABC Community School Partnership – closed to public access

Accounts Payable – closed to public access

• Payments to vendors will continue to be processed

• Contact – 505-468-7316


Animal Care Services - closed to public access. All transactions for licensing and general services will be handled via the general information line at 505-314-0281

• Animal services officers will be responding to emergencies and threats to public health and safety.

• Non-emergency animal-related issues will be handled by officers via phone and video conference.

• Citizens finding stray animals are asked to contact the enforcement line and not bring animals to the shelter as staffing levels are reduced.

• Adoption of animals will continue to be by appointment only. Citizens interested in adopting an animal need to fill out an interest card located on and a staff member will call to set up the appointment.

• Citizens looking to reclaim their animal should call the general line 505-314-0281 to set an appointment to pick up the animal. ?Citizens needing to relinquish an animal must contact 505-975-5495. Approval will be made on a case-by-case basis by an intake specialist. Please do not bring animals to the facility without prior approval.

Animal Care Services is asking for the public to be patient during this time as staff are working diligently to protect animals in their care and respond to the public’s requests

• General information and licensing- 505-314-0281

• Owner relinquishments- 505-975-5495

• Enforcement – 505-468-PETS (7387)

• For emergencies and stray found animals- 505-468-PETS (7387)


Assessor’s Office – closed to public access

• Online Services –

• Email:

• Phone: 505-222-3700

• Walk-up window: Open from 10 a.m. to 3 p.m.


Behavioral Health – CARE Campus – open

• Narcan distribution continues

• Social model detox limited to 38 clients

• Public inebriate intervention program limited to 10 clients

• More information at


Board of County Commissioners – offices and meetings closed to public access

• Commission meetings available via live stream @ or on YouTube @ or on GOV TV channel 16 for Comcast customers.

• Public comments can be submitted to or at


Clerk – closed to public access

• Online services continuing

• Recording and filing – 505-468-1290 or email:

• Bureau of Elections – 505-243-VOTE or email:

• Register to vote, update registration, and/or request an absentee ballot at

• Marriage licenses by appointment only, call 505-468-1290


County Executive Offices – closed to public access


Community Centers and fitness centers, all indoor and outdoor pools, open space buildings, ball fields and arenas – closed

• No private events

• No sports programming


East Mountain Transfer Station – normal operating hours (7:30 a.m. - 5:15 p.m. 7 days a week)


Economic Development – closed - contact by email at


Garbage collection – by Waste Management – open


Human Resources – closed to public access. Questions to


Housing Department – closed to public access - residents should contact their program assistants for help


Metropolitan Detention Center (MDC) – No in-person visitation – videophone or email only (

• Inmate money accounts: money orders only: MDC c/o Cash Accounting, 100 Deputy Dean Miera Dr. SW, Albuquerque, NM 87151

• Online at:


Natural Resource Services Rain Barrel Program – applications accepted by phone or email. Scheduling of deliveries begins Dec. 7, 2020


Open Space – outdoor spaces and trails open (please observe social distancing directives at all times), buildings closed, playgrounds closed, bathrooms closed


Operations and Maintenance

• Solid waste payments 9 a.m.- 2 p.m. or by appointment, online or by drop box at 2400 Broadway SE, Bldg N

• Traffic permitting via the website


Parks, Recreation and Open Space offices – Closed to public access; email and phone contact only – 505-314-0400

• Pools and fitness centers closed

• Grab ‘n’ go lunches at all eight community centers from10:30 a.m. to 1 p.m. weekdays


Planning and Development Services – open – 9 a.m. to 2 p.m. for pick up and drop off of building permits, business licenses, trade permits, food permits etc.


Probate Court – office closed to public access, but operating on a limited basis. Contact the Probate Court at 505-468-1229 or email:


Procurement – closed to public access. Staff contact - 505-468-7013 or email:


Public Works Campus – 2400 Broadway SE Building N – Open 9 a.m. – 2 p.m. or by appointment.

Call 505-848-1500

Risk and Records Management – closed to public access. Staff contact - 505-314-0440 or email:


Senior and Social Services - closed to public access. Online senior programs:

• Facebook:

• Email:

• For more information:

• Senior Meals* – Lunch Pick-up and Go Monday thru Friday, 11:30 a.m. - 1 p.m. Reservations required 24 hours in advance. ?Five locations: Barelas, 505-764-6436; Los Volcanes, 505-767-5999; Manzano Mesa, 505-275-8731; North Domingo Baca, 505-764-6475; and North Valley, 505-761-4025. Seniors 60+ free.

Home delivery*: Dept. of Senior Affairs, 505-764-6400.

*The City of Albuquerque/Bernalillo County Area Agency on Aging receives all federal and state funding allotted to Bernalillo County Planning and Service Area to fund services for seniors.


Technical Services (Public Works) – open by appointment only, call 505-848-1500

• Developmental review permitting

• Natural Resource permitting

• Transportation Project Planning


Treasurer’s Office – closed to public access

• Tax payments five convenient options:

1. Pay online – - credit/debit card or e-check; fees do apply

2. Pay by mail: use our envelope or mail to PO Box 27800 Albuquerque, NM 87125

3. Pay via five outside drop boxes (bright blue): City/County Bldg, by the SE corner of 5th and Marquette; Village of Tijeras offices; community centers: Paradise Hills/ Raymond G. Sanchez/Westside

4. Pay via two credit union drop offs: First Financial Credit Union or Rio Grande Credit Union – all branches (walk in or drive through)

5. Live phone customer service: 505-468-7031 (Mon-Fri, 8 a.m. to 5 p.m.) - Be patient; if all staff busy, please call back

• Online services –

• Email:


Youth Services Center – video visits for families, increased phone visitation, video conferencing for attorneys, suspended volunteer programs.

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